We have complied a list of commonly asked questions about custom inflatables. Don’t see your question below? Feel free to contact us!
Frequently Asked Questions
How do I make an inflatable?
Step 1: Leave the inflatable manufacturing to us!
We try our best to make the custom inflatable ordering and manufacturing processes as simple as possible. After you contact our team you will be connected with an experienced sales representative who will walk you through the process of designing your own custom inflatable. Then the process is as follows:
1) Approve the Concept
Our expert designers will create a concept according to your requirements. This concept will be sent to you for approval.
2) Sign the Contract
Once you have approved the concept you will receive a digital contract from us. Just sign it and send it back to us! Once the contract is signed and we have received it we will start manufacturing your custom inflatable.
3) Enjoy your Inflatable
Show off your products and boost your business with your new amazing custom inflatable creation.
How long does it take to manufacture a custom inflatable?
It takes anywhere from 5 to 8 weeks to manufacture your custom inflatable. We know it may seem like a long time but we want to make sure your custom inflatable exceeds your expectations and trust us, it’s worth the wait!
What is the warranty on custom inflatables?
Yes. We offer anywhere from 1 to 3-year warranties on our custom inflatables. The length of the warranty depends on the type of inflatable. For example, inflatable interactive games typically come with a 1-year warranty whereas custom inflatable creations come with a 3-year warranty.
Is the blower included with my inflatable? What about other accessories?
Yes. All IDG manufactured custom inflatables come with one horse-powered blower, a storage bag, tie-downs, stakes, a repair kit, and an instruction manual. Additional accessories, such as a fog machine package, can be added on for an additional fee.
How long does it take to set up an inflatable?
Depending on the size and complexity of your custom inflatable set up can take anywhere from 1 minute to 30 minutes.
How long do inflatables last?
All of our custom inflatables are manufactured using the highest quality materials in the industry. With proper care, good cleaning, and maintenance, your custom inflatable can last anywhere from 5 to 10 years.
For tips on cleaning your custom inflatable check out our how-to videos here.
Do inflatables need a blower running at all times for operation?
Yes. Blowers must be plugged into a power source, turned on, and running consistently for operation and inflation.
How loud are blowers for inflatables?
We have made a video that demonstrates how loud our two most popular blowers are. Watch it here.
How do you clean an inflatable? How do you care for it?
Where do you ship your inflatables?
We ship our custom inflatables all over the United States and Worldwide.
What is the payment process on custom inflatables?
We prefer a 50% deposit once the contract is signed and the remaining 50% balance upon completion before shipping. However, we are willing to work with certain purchase orders.
How do you repair an inflatable?
Contact us! We offer full-service repairs, cleaning, and maintenance. Shipping is not included.
How do I set up an inflatable? How do I deflate an inflatable?
Check out the Inflatable Videos section of our website for detailed step-by-step videos on how to set up, care for, and troubleshoot your custom inflatable.
These videos include:
For more, detailed instructions on setting up, inflation, deflation, and more read our “Inflatable General Use & Care Instructions” guide here.
How long does it take to deflate an inflatable?
Deflating an inflatable can take anywhere from 5 seconds to 20 minutes. It all depends on the inflatable’s shape and complexity.