We have complied a list of commonly asked questions about custom inflatables. Don’t see your question below? Feel free to contact us!
Frequently Asked Questions
How do I make an inflatable?
Step 1: Leave the inflatable manufacturing to us!
We try our best to make the custom inflatable ordering and manufacturing processes as simple as possible. After you contact our team you will be connected with an experienced sales representative who will walk you through the process of designing your own custom inflatable. Then the process is as follows:
1) Approve the Concept
Our expert designers will create a concept according to your requirements. This concept will be sent to you for approval.
2) Sign the Contract
Once you have approved the concept you will receive a digital contract from us. Just sign it and send it back to us! Once the contract is signed and we have received it we will start manufacturing your custom inflatable.
3) Enjoy your Inflatable
Show off your products and boost your business with your new amazing custom inflatable creation.
How long does it take to manufacture a custom inflatable?
It takes 6+ weeks to manufacture your custom inflatable. We know it may seem like a long time but we want to make sure your custom inflatable exceeds your expectations and trust us, it’s worth the wait! Be sure to get your orders in early to avoid any stress!
Please note: Our production time is constantly changing. The best way to get an accurate production time line is by talking to your sales representative or calling us at 619-596-6100.
Where is Inflatable Design Group located?
Inflatable Design Group's main office and warehouse are located in El Cajon in sunny San Diego, California.
Our corporate office is located in Miami, Florida:
13350 SW 131st St, Unit 106
Miami, FL 33186
How much does a custom inflatable cost? Why don’t you list any prices on your site?
Since all of our inflatables are custom-made and no two designs are the same, we have no set price list. That is why we offer free quotes for all projects. The price of your inflatable creation depends on various factors including the size, shape, material, and complexity of your design.
We want to pay with a check. Where should we send it?
Please send all checks to our Miami office located at:
Inflatable Design Group
13350 SW 131st St
Unit 106
Miami, FL 33186
What is the warranty on custom inflatables?
Yes. We offer anywhere from 1 to 3-year warranties on our custom inflatables. The length of the warranty depends on the type of inflatable. For example, inflatable interactive games typically come with a 1-year warranty whereas custom inflatable creations come with a 3-year warranty. Ask your sales representative for more details.
Is the blower included with my inflatable? What about other accessories?
Yes. All IDG manufactured custom inflatables come with one horse-powered blower, a storage bag, tie-downs, stakes, a repair kit, and an instruction manual. Additional accessories, such as a fog machine package, can be added on for an additional fee.
How long does it take to set up an inflatable?
Depending on the size and complexity of your custom inflatable set up can take anywhere from 1 minute to 30 minutes.
How long do inflatables last?
All of our custom inflatables are manufactured using the highest quality materials in the industry. With proper care, good cleaning, and maintenance, your custom inflatable can last anywhere from 5 to 10 years.
For tips on cleaning your custom inflatable check out our how-to videos here.
Do inflatables need a blower running at all times for operation?
Yes. Blowers must be plugged into a power source, turned on, and running consistently for operation and inflation.
To see blower specs and hear an audio test of our three most popular blowers watch this video.
What colors are custom inflatables?
IDG uses PMS (Pantone Matching System) and can match any school, team, or company colors. You can find a list of the fabric colors we have in stock here.
Please be aware that the actual material color may vary slightly from the color you see on the screen.
We can also order any color you want however, please expect a delay in production.
Can I put dye in my fog machine to make the fog different colors?
Nothing other than fog/haze fluid should be run through fog or haze machines.
This includes scents, dyes, coloring, etc.
Doing so will damage the heater of the machine.
Putting scent and coloring into a fog/haze machine also atomizes that product, where it can be inhaled, get into the eyes, etc., and many of those products are not designed for that.
How loud are blowers for inflatables?
We have made a video that demonstrates how loud our three most popular blowers (cub, koala, and grizzly) are. Watch it here.
How do you clean an inflatable? How do you care for it?
Inflatable cleaning tips, care, and maintenance can be found on our website and youtube channel.
For further questions about maintenance please contact your sales representative.
Where do you ship your inflatables?
We ship our custom inflatables all over the United States and Worldwide.
What is the payment process on custom inflatables?
We prefer a 50% deposit once the contract is signed and the remaining 50% balance upon completion before shipping. However, we are willing to work with certain purchase orders.
How do you repair an inflatable?
Contact us! We offer full-service repairs, cleaning, and maintenance. Please note: shipping is not included.
How do I set up an inflatable? How do I deflate an inflatable?
Check out the Inflatable Videos section of our website for detailed step-by-step videos on how to set up, care for, and troubleshoot your custom inflatable.
These videos include:
How To Set Up your Misting Station
How to Connect a Fog Machine to your Inflatable
and more!
For more, detailed instructions on setting up, inflation, deflation, and more read our “Inflatable General Use & Care Instructions” guide here.
How long does it take to deflate an inflatable?
Deflating an inflatable can take anywhere from 5 seconds to 20 minutes. It all depends on the inflatable’s shape and complexity.
Inflatable tubular arches take about 5 seconds to deflate whereas inflatable tunnels and entryways take about 10 minutes. Our most complex inflatables will deflate in about 20 minutes.
My inflatable has a hole. What do I do?
All of our inflatables come with a repair kit which includes fabric and glue.
If the tear is up to 12", use the "single patch method", as follows:
- Cut an oval patch of proper material approximately 2" larger than the tear.
- Clean the surface around the tear with a recommended solvent.
- Apply the proper glue to both the patch and the fabric around the tear.
- Let flue dry for 3 minutes.
- Press the glued sides together for 15 minutes, until glue has dried.
- Begin inflation and check for leaks around the patch.
To repair a larger tear, use the "double patch method":
- Cut the appropriate size patch as described above.
- Clean interior surface around the tear, apply glue, let dry, and press together as described above.
- After the inside patch has dried for 15 minutes, apply another patch to the outside in exactly the same way.
- Begin inflation and check for leaks around the patched area.
What is your privacy policy?
To view our privacy policy please Click Here